Problem Description :

Virtual Machine creation over the WAP Portal can fail with error 15020.


Error Message :

Error (15020)
The virtual network adapter NetAdapterName [MAC: 001FFD8Z71C82] doesn’t have a CA (customer address) assigned from the VMSubnet related IP Pool.

Recommended Action
Please assign a CA address from the VMSubnet Address Pool to the virtual network adapter and try again.


Resolution :

This problem can occur if you set the IP Address to “Static IP” inside the VM Template. Basically change it to “Dynamic IP” and try again to create a VM from this template over the WAP Portal.



Good luck !