Home WINDOWS CLIENT Printers can disappear in (PMC) Print Management Console on Windows 8.1 or Windows Server 2012 R2 after June, July, August 2016 Updates

Printers can disappear in (PMC) Print Management Console on Windows 8.1 or Windows Server 2012 R2 after June, July, August 2016 Updates

by Cengiz Kuskaya

Problem Description :

Printers can disappear in (PMC) Print Management Console on Windows 8.1 or Windows Server 2012 R2 after June, July, August 2016 Security and non-Security Updates. Some of the reported updates are as follows. Of course there can be also other updates which can cause printers to disappear in PMC.

  • KB3163247
  • KB3168965
  • KB3169704
  • KB3170106
  • KB3170377
  • KB3170455
  • KB3172727
  • KB2995388

Solution :

We haven’t investigated too much into this problem but the problem happens only on Servers after the above updates when KB300850 isn’t installed. The solution is basically to install the November 2014 Update Rollup Package which can be downloaded from the link below.

November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
https://support.microsoft.com/en-us/kb/3000850

Printers_disappear_Print_Management_Console

Good luck !

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