Problem Description :

System Center Operations Manager 2012 and 2012 R2 Console “Microsoft.EnterpriseManagement.Monitoring.Console.exe” can crash with Exception Code c0000374 and 0xc0000005 .

Error Message :

The following exception code can appear in your SCOM Console :

Problem signature:
Problem Event Name: APPCRASH
Application Name: Microsoft.EnterpriseManagement.Monitoring.Console.exe
Application Version: 7.1.10226.1118
Application Timestamp: 561d7b46
Fault Module Name: StackHash_b145
Fault Module Version: 6.3.9600.18438
Fault Module Timestamp: 57ae642e
Exception Code: c0000374
Exception Offset: PCH_70_FROM_ntdll+0x0000000000090C6A
OS Version: 6.3.9600.
Locale ID: 1033
Additional Information 1: b145
Additional Information 2: b1454bb4b5062c54564afc8d3d54b9aa
Additional Information 3: acf7
Additional Information 4: acf75ca8dd9a705c111c3bc925c4d34d

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:


Application event log can log the following event :

Log Name: Application
Source: Application Error
Date: 11/3/2016 11:17:46 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Faulting application name: Microsoft.EnterpriseManagement.Monitoring.Console.exe, version: 7.1.10226.1177, time stamp: 0x5697e092
Faulting module name: ntdll.dll, version: 6.1.7601.23543, time stamp: 0x57d2fde1
Exception code: 0xc0000005
Fault offset: 0x000000000004eef1
Faulting process id: 0x4d9c
Faulting application start time: 0x01d235aaa5fa2e4c
Faulting application path: C:\Program Files\Microsoft System Center 2012 R2\Operations Manager\Console\Microsoft.EnterpriseManagement.Monitoring.Console.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ff898d38-a19d-11e6-a894-00155d326573

Solution :

It’s basically a BUG which is fixed in KB3200006 .

System Center Operations Manager Management Console crashes after you install MS16-118 and MS16-126

Good luck !