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How to troubleshoot Netflix Error Code D7356-D7701-1003

by Cengiz Kuskaya

Trying to play a video in Netflix can result with with error code D7356. After some research I figured out that some of the users at various discussion groups reported that turning off the option “Use hardware acceleration when available” fixed their problem.

Turning off the hardware acceleration option unfortunately did not fix the problem in my environment and resulted this time in error code D7701-1003.

Now, I decided to login to Netflix with Google Chrome instead of Microsoft’s Edge Chromium browser to figure out if this is a Netflix or browser related problem.

I was able to successfully play the video. Bingo ! It was basically a browser related problem. I haven’t investigated further into this problem because it was resolved my perspective.

Edge Chromium
Version 80.0.361.50 (Official build) (64-bit)

Good luck !

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